customer 360
Dynamics 365 Customer Insights Technical Deep Dive Part 2 – Configure Custom AI Models to add Intelligence
Category: AI,Artificial Intelligence,Custom AI Model,customer 360,Customer Data Platform,Customer Segments,Customer Service,Dynamics 365,Dynamics 365 CE,Dynamics 365 CI,Dynamics 365 Customer Insights,Uncategorized,unified customer profile Author: Manonmani V S Date: 1 week ago Comments: 0

How I wish we have prediction models in Dinosaur era – would have saved the species! Yes, our customers might be churning out. There might be various factors contributing the to churn risk of our customer. How do we predict churn and retain our customers? AI is a game changer With Microsoft Dynamics 365 Customer […]
Source: Mano


Dynamics 365 Customer Insights Technical Deep Dive Part 1 – Data Ingestion and Unification
Category: AI,ci,customer 360,customer insights,data ingestion,data unification,Dynamics 365,Dynamics 365 Customer Insights,Know your customer,unified customer profile Author: Manonmani V S Date: 3 months ago Comments: 0

How well do you know your customer? Understanding your customer is crucial for a successful customer journey. Dynamics 365 Customer Insights comes with AI capabilities to better understand your customer by unifying the historic customer data – and its absolutely a no-code/low-code platform. If you haven’t had a chance to have a 360 degree view […]
Source: Mano